Frequently asked questions
- How do I get the product after paying?
- Delivery is instant. The confirmation page gives you a download link, and the same link is emailed to you.
- What format are the products in?
- Usually PDF, spreadsheet or document files, sometimes bundled in a zip. Each product page lists exactly what is included.
- Is this a subscription?
- No. Every product is a one-off payment.
- Can I get a refund?
- Yes, under the published refund policy. If the product doesn't match what the page described, you get your money back.
- Can I share the files with my team?
- A purchase covers one person. Get in touch for team use and we'll sort out a fair arrangement.